A garment steamer is not an iron, so it won’t give you the same results especially on thick cotton or linen shirts. Instead, a garment steamer is ideal for de-wrinkling thin fabrics, delicate fabrics and garments with difficult designs, such as pleated skirts. It is also great for touching up and refreshing all kinds of garments, including woollens and jackets.

Yes, your garment steamer is safe and suitable for use on all ironable garments. There’s no risk of scorching or burning.

Using the right type of water will help prolong the life of your garment steamer. Here are some tips and tricks:

Both are designed to be used with tap water. If you live in an area with hard water, though, limescale may build up quickly.

If this is the case, try using distilled or demineralised water (50% demineralised water mixed with tap water can be used too).

Do not use perfumed water, water from the tumble dryer, vinegar, starch, descaling agents, ironing aids, chemically descaled water or other chemicals. Not only are they unsafe but they may also cause water spitting, brown staining or damage to your steamer or iron.

To fragrance your clothes, instead try:
• Using perfumed washing softener in your wash
• Using essential oils (aromas) during washing
• Spritzing your garment with perfumed water after ironing or steaming

No, when the descaling light is blinking, your steam generator iron will stop steaming. You need to complete the full descaling routine before the steam generator is ready to use again.

If you always use demineralized water, there will be no limescale build up in your iron. However, in some irons the descaling light will blink based on the amount of time that the appliance has been used. In this case, please complete the descaling routine in order to use the iron again.